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RESOLVED Gliffy Online System Outage – Gliffy Support

**Please scroll down to the comments section for additional updates.**

3/21/16

Gliffy Online is currently experiencing a system failure. We are working as quickly as possible to restore access to our system. We will update this message when we have further information and also at the top ofhttps://www.gliffy.com/.

Thanks for your patience and we apologize for the inconvenience this causes. No data has been lost with this outage.

We will update this post with additional ETA and information as it becomes available.

3/21/16 8:30am PST

We are still working on the issue. Support unfortunately cannot access your diagrams and all updates and ETA information will be posted here. Thanks for your patience.

3/21/16 11:00am PST

We have located the issue and are actively working to resolve it. We appreciate everyone's continued patience and we will post a confirmed ETA once we have one.

3/21/16 1:00pm PST

We have further pinpointed the issue and are close to a resolution. We will be able to give an ETA hopefully in the next update.

3/21/16 4:00pm PST

Hi everyone...we're truly sorry for the inconvenience this is causing and we have all hands on decks trying to correct the problem. Rest assured, this is our top priority and we are doing everything possible to get everyone access to their diagrams. We are hoping to have this resolved in the next several hours. We appreciate everyone's continued support and patience you've expressed.

If you would like automatic notifications when this is updated, click the "subscribe" link in the upper right corner of this article (must be logged into Zendesk). Thanks again.

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