The last time Hackerfall tried to access this page, it returned a not found error. A cached version of the page is below, or click here to continue anyway

Sketch Blog - Leaving the Mac App Store

Today, we’re announcing an important change in how you receive updates to Sketch. After much thought, and with a heavy heart, we’re moving Sketch away from the Mac App Store. If you’re a Mac App Store customer, all you need to do is download Sketch from our website, launch it and enter your email address to receive your license.

Why Is Sketch Leaving the Mac App Store?

We’ve been considering our options for some time. Over the last year, as we’ve made great progress with Sketch, the customer experience on the Mac App Store hasn’t evolved like its iOS counterpart. We want to continue to be a responsive, approachable, and easily-reached company, and selling Sketch directly allows us to give you a better experience.

We don’t expect this decision to be unanimously popular, but we want to share how we arrived at it. We take your satisfaction and support seriously, and hope you can understand the choice we have made.

There are a number of reasons for Sketch leaving the Mac App Store—many of which in isolation wouldn’t cause us huge concern. However as with all gripes, when compounded they make it hard to justify staying: App Review continues to take at least a week, there are technical limitations imposed by the Mac App Store guidelines (sandboxing and so on) that limit some of the features we want to bring to Sketch, and upgrade pricing remains unavailable.

We should also add that this move is not a knee-jerk reaction to the recent certificate expiration problems that affected so many Mac App Store customers. However, in light of what happened, we can’t help but feel vindicated in our decision that the Mac App Store is not in our customers’ best interests right now.

What You Need To Do

If you bought Sketch on the Mac App Store, you can continue to use your copy of Sketch for as long as you have it on your Mac. However, we will no longer be issuing updates via the Mac App Store.

Moving to a direct version of Sketch does not require a re-purchase. Make sure you’ve run the latest version of Sketch on the Mac App Store at least once. Then simply download the a new copy of Sketch here and we will issue you a license for Sketch absolutely free of charge. Just follow the steps in-app to complete the transfer. We will also migrate your presets and templates across, so you won’t lose any data in the process. We’ve made it as simple and painless as we possibly can.

If you experience troubles, we’ve outlined common troubleshooting instructions here.

What about my iCloud documents?

iCloud Drive is available to any app on your Mac—regardless of whether the app was downloaded from the Mac App Store. This means that if you store your Sketch documents in iCloud Drive, you can continue to do so.

I want to install Sketch on a new computer

When you move from the Mac App Store, we’ll email your Sketch license to you. When installing Sketch from our website in the future, simply enter this license to unlock Sketch on your new Mac.

Will Sketch ever return to the Mac App Store?

We know there are a great number of people at Apple who care deeply about the Mac, and if things change, we’re not ruling out a return in the longer term.

Thank You

We know that today’s news brings a brief interruption to your workflow, and we’ve done everything we can to ensure the migration is as easy as possible. We’re incredibly grateful to everyone who’s bought Sketch on the Mac App Store, and look forward to bringing you more Sketch updates in the future.

Thank you for using Sketch!

December 1, 2015 206 notes
  1. squarephotos liked this

  2. crystalbaek liked this

  3. stjarnstrom liked this

  4. faqief liked this

  5. themeber liked this

  6. designreferencelibrary liked this

  7. cooldept liked this

  8. shinytimetravelnachome liked this

  9. xaviic liked this

  10. naii liked this

  11. lennshu liked this

  12. petervidani liked this

  13. dalex-design liked this

  14. d2s liked this

  15. igmuska reblogged this from bohemiancoding and added:

    I just got Sketch…
  16. igmuska liked this

  17. piersrr liked this

  18. ivoriginal liked this

  19. oblogdojoao liked this

  20. nateog liked this

  21. stookstudio liked this

  22. weclassybouquetchildthings liked this

  23. ebenxzer liked this

  24. raulgrafico liked this

  25. matujej liked this

  26. bengillin liked this

  27. oldwillge liked this

  28. vincentvondoom liked this

  29. pravco liked this

  30. yibie reblogged this from bohemiancoding

  31. vinaychavan liked this

  32. tigerhix liked this

  33. 6dgt liked this

  34. cfrincon liked this

  35. mrgarriock liked this

  36. hacknug liked this

  37. ryanthejenks liked this

  38. insaneisnotfree liked this

  39. userinterfacesio liked this

  40. etacarinae liked this

  41. memorynoise liked this

  42. manuschwendener liked this

  43. pngvina liked this

  44. xgerrit liked this

  45. elliottmalkin liked this

  46. kivikakk liked this

  47. lexdexia liked this

  48. pocotumblr liked this

  49. thisisnojay liked this

  50. Show more notesLoading...

Continue reading on